To access your DraftKings account, you sign in with the email address and password linked to your profile. The login page is available from a desktop browser on Windows or macOS, and it uses the same credentials across DraftKings products tied to that account.
Mobile access works through the DraftKings app on iOS and Android or through a mobile browser, depending on your setup and location. You need a registered account before you can log in; without one, the sign-in screen won’t let you view balances, manage payment methods, or place wagers.
Open the DraftKings app, tap Log In , and sign in with the same email and password you used when you created the account. If it keeps bouncing you back to the login screen, force-close the app, update it, and try again.
Use Forgot Password and reset it from the email DraftKings sends, then try logging in again with the new password. If you use a password manager, re-check that it’s filling the correct DraftKings login and not an old saved entry.
You can turn on biometric login inside the DraftKings app settings after you sign in once with your password. If Face ID or Touch ID stops working, switch it off and back on in the app settings, then sign in again.
Request the code again, confirm your phone has service, and check that your number on file is current in your account settings. If texts still don’t arrive, use an email code option if it shows up, then update your phone number after you get in.
Complete the on-screen verification prompts and make sure your account details match your legal name and date of birth. If the verification page won’t load, switch from Wi‑Fi to mobile data or try a different browser, then log in again.
DraftKings blocks casino access outside eligible states, and it checks location through your device settings. Turn on location services, allow the DraftKings app to use location, then reopen the app and log in again.